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Entries in web 2.0 (6)

Monday
Nov152010

Why social media is important to your business

Tomorrow I'll be delivering the first of 5 sessions of my "What Every Business Needs to Know About Web 2.0 & Social Media" course.  The slides can be downloaded in PDF format below or via Slideshare.

What is Web 2.0 and social media?

How are businesses using social media?

Introduction to Twitter and Facebook

Collaborative Tools

Closing Thoughts

 

 

 

Thursday
Oct142010

Web 2.0 & Social Media for SMEs

I've just finished a short guide for SMEs on using Web 2.0 and social media.  It is based on my experiences of working with companies in the local area and some interviews I did over the summer with a range of small businesses.  You can download it HERE.  If you think it is useful please feel free to pass it on.

I will also be running a training programme at the University of Brighton over November and December for companies that want an introduction to these technologies.  Click HERE for more information.

Wednesday
Jul282010

What every business needs to know about Web 2.0 and social media

I've been working on developing a training programme for companies that want to know more about the relevance of Web 2.0 and social media to their businesses.  Their's a lot of confusion out there about whether these new services really offer anything that can help with marketing, communication and collaboration or if it is just hype.  A recent article in Fast Company backs this up:

"I have a number of friends who own or operate small to medium-sized businesses. The number one question I get from them is how to make online marketing work for their businesses. There seems to be quite a bit of pent up need for online marketing help by SMBs..... The problem is there is also a lot of noise. Part of the problem is there is no barrier to entry in the online marketing consulting industry. All one has to do is put up a Web site. So what's an SMB to do?"

Hopefully, my series of 5 half day sessions at the University of Brighton will go some way to cutting through this confusion.  The programme for the course is:

Session 1 – Tuesday 16 November
Why Web 2.0 / Social Media is relevant to your business

  • What is Web 2.0 and social media?
  • How are other businesses using them and with what success?
  • What are some of the issues you should be thinking about in this space?

Session 2 – Tuesday 23 November
Marketing your business on the web

  • How can you improve your Google search rankings?
  • How can you use Facebook, Twitter, blogs and YouTube to market your company?
  • How do you advertise on Google?

Session 3 – Tuesday 30 November
Web tools for collaborative working

  • How are other companies moving beyond email to communicate and share information?
  • What is cloud computing and I should I be using it?
  • What is a wiki and do I need one?

Session 4 – Tuesday 7 December
Dealing with web designers and search engine consultants

  • What can I do myself and when do I need an expert?
  • How much will these experts cost?
  • What questions should I be asking them?

Session 5 – Tuesday 14 December
Monitoring the effectiveness of your web strategy

  • I’ve got a website but who is visiting it?
  • What are people saying about my company on the web?
  • How can I improve my web strategy?

If you want to know more or make a booking, click HERE or email me on mrd@brighton.ac.uk

Tuesday
Jun222010

Web services for SMEs

I've been doing some research into how SMEs are using the Web in their businesses.  In 2008 I did an online survey of over 500 SMEs and their use of technologies - the results are here.  Over the last few weeks I've been interviewing a number of these companies to discuss in more detail how they use a range of services from Twitter and Facebook to Google Docs and LinkedIn.  The results are interesting and show a wide range of awareness and confidence in using these tools.  Coming out of this research will be a training programme for SMEs to be delivered over the next academic year.  The graphic below summarises what these companies are using web services for and where individual services cut across multiple functions.

Wednesday
May262010

Web 2.0 and service delivery

Here are the slides from my lecture this morning.

Download as PDF