Thursday
11Feb2010

The Portable Panopticon

David Horner and I gave a lunchtime seminar to colleagues yesterday on our new paper, “The Portable Panopticon: morality and mobile technologies” which we will presenting at ETICA in Spain in April. It seemed to go well with some good questions and comments from colleagues at the end. Katie Piatt has blogged it (thanks for the photo, Katie) and made some interesting observations and suggestions about how we might adapt to the widespread diffusion of smart phones and the potential ethical issues that might raise.

Slides Here

Abstract of the paper below:
“James Moor has argued that we need ‘better ethics’ for emerging technologies. What he means by ‘better ethics’ is: firstly, that ethical analysis of technologies should not be a post hoc activity but rather something dynamic which is done in tandem or anticipation; secondly, that the ethical response to emerging technologies and the formation of appropriate technologies requires collaboration between ethicists, technologists, policy makers and so on; thirdly, more sophisticated ethical analysis will be required. Moor argues that emerging technologies, whilst the product of new technological paradigms, need to be matched by analyses forming new ethical paradigms. Broadly, we need frameworks to identify radical emerging information and communication technologies and appropriate frameworks for identifying and analysing new moral issues. In this paper we argue that the development and widespread use of mobile technologies constitute if not a revolution then a subrevolution that may have widespread social and ethical impacts. We define mobile technologies as the set of hardware, software, and network infrastructure that greatly extend the conventional functionality of the mobile phone. Current and emerging applications include video, photography, high-speed internet access, social networking and GPS location services. We aim to present this suite of technologies within the framework of Moor’s three stage model of technological development. We locate mobile technologies in the ‘permeation’ phase of development when we might first begin to detect the lineaments of novel ethical challenges. We argue more specifically that one of these challenges is a new and important phenomenon: what we describe as the ‘portable panopticon’. The concept of the panoticon has been broadly used to designate the potential for centralised surveillance and all that that connotes for privacy. We suggest that with mobile technologies we face a more distributed threat to personal privacy. What differentiates this threat from conventional conceptions of the panopticon is its decentralised nature. This arises from a combination of the increased power and functionality coupled with the widespread, individual ownership of these mobile devices.”

Friday
29Jan2010

What an opportunity

Interesting piece in the latest Computer Weekly which reports on research from Gartner about the “4 roles that will define IT departments of the future”. They are:
1. Litigation support manager
2. Enterprise information architect
3. Digital archivist
4. Business information manager

Those last 3 look a lot like the work currently done by many library and information professionals. If Gartner is right, perhaps the future for the LIS profession is brighter than many are predicting.

Friday
15Jan2010

PostRank Top Blogs Awards

There are some very interesting results in the PostRank Blog Awards.  Using a range of metrics this seems to be a fairly robust and comprehensive attempt to rank the influence and popularity of blogs across a wide range of subject areas. For me, the post interesting information in these results is the quantification of the points of engagement for the blogs they have evaluated.  This is presented as either on-site or off-site engagement with a breakdown of the off-site tools used by readers to engage with blog content.  The clear driver of most off-site engagement is Twitter with Delicious generally coming second.  Perhaps more interesting is how this varies with the audience of different blogs.  The winning blog in the Poetry category had 99% on-site engagement while the winner in the Web 2.0 category only had 9% on-site engagement. Not terribly surprising, but it shows the importance of understanding your users when developing a marketing strategy for your blog.

Thursday
14Jan2010

Technological change and the information professional

A piece I wrote for the CILIP Library and Information Gazette has just been published. In it, I look back at some of the key changes to the information world over the previous 10 years and anticipate what the future might hold for us.

Tuesday
05Jan2010

A waste of money?

Top-down or bottom-up?  What is the best way for new technologies to be diffused throughout an organisation?  Of course, it depends on the technology, the organisation and what you want to achieve.  Some recent dealings I have had with the NHS have made me think more carefully about this.  Having spent quite a lot of time with a sick relative in various hospitals over the last few months I am astounded that despite more than £5 billion being spent on the NHS IT Programme, the effective sharing of patient records between hospitals and GP’s does not seem to be working.  We have been taking photocopies of medical documents with us to appointments as the various specialists we have seen do not seem to be aware of tests that their colleagues in other hospitals have carried out. I thought the NHS IT Programme was supposed to do away with all that – but then the computer was supposed to result in a paperless office.  So the top-down approach does not seem to be working very well for the NHS.  What about the bottom-up approach?  For me, this is the interesting part.  Before Christmas I ran a 5 day training programme on Web 2.0 technologies for 15 NHS librarians and information professionals.  I really enjoyed their enthusiasm for learning about new services like Twitter, Delicious, YouTube, blogs and wikis.  As an example of a NHS librarian using a blog for professional purposes we looked at Sue Jennings’s blog for the Lancashire Care Library and Information Service.  I interviewed Sue to find out more about the blog, why she set it up and what the benefits have been.  Sue, who had never posted to a blog before she set this one up, told me that the blog had allowed her to promote her unit’s services to their clients in a way that would have taken years to do without it.  Visit the blog and you’ll see the types of information she posts.  The blog is hosted for free at Wordpress.com and the only investment is her time spent posting updates on new information sources she thinks her users would be interested in.  This is a  great example of a low-cost/free Web 2.0 technology that is making a difference to healthcare provision.  I’m not naive enough to suggest that Web 2.0 holds the answers to all the problems of the NHS but there must be some lessons to be learned here.  Perhaps one of the first lessons is, don’t try to control everything and everyone.  Despite the enthusiasm of my NHS students, most of them had to carry on their experiments with Web 2.0 at home – many of the IT service managers in their NHS trusts blocked access by default at work to blogs, wikis, YouTube, Twitter, Facebook etc.  We still have a long way to go.

(Photo courtesy of YoNoSoyTu)